FAQ

Frequently Asked Questions

The questions every brand asks before their first order — answered straight. Anything else: sales@deelvan.com
What is your MOQ?

Most lines start from 5,000 units per SKU; electrolyte stick packs from 10,000 sticks. Trial-friendly MOQs are a standing policy, not a limited promotion.

What certifications do your products carry?

Products are manufactured in GMP, ISO 22000 and HACCP-certified facilities; the production facility is US FDA-registered; Halal-certified lines and Kosher-certifiable runs available. Scanned copies available on request.

Can I get samples before production?

Yes — pre-production samples ship in 7–10 days after formula confirmation, so you can verify texture, taste and packaging before committing.

What is the production lead time?

Typically 25–35 days after artwork approval and deposit, depending on dosage form and seasonality (Q3/Q4 immune lines book up fast).

Do you offer both private label and full custom formulas?

Both. Stock formulas can ship fastest; full custom ODM starts from your brief — actives, doses, form factors and flavour profile.

Can you help with artwork and packaging?

Yes — in-house design support across bottles, jars, stick packs, pouches and blisters, including market-specific label layouts.

How do you handle compliance for my market?

Every formula is routed through a compliance review against your destination market's rules — US FDA/DSHEA, EU novel food, UK and GCC — before production begins.

Do you support sugar-free and keto formulations?

Yes — stevia, erythritol and allulose sweetening systems are available across gummies, powders and stick packs.

What are your payment terms?

T/T with 30% deposit and balance before shipment as standard; L/C available for established repeat orders.

Which shipping terms do you quote?

FOB, CIF and DDP from major Chinese ports. Amazon FBA prep (FNSKU labelling, carton marking) is available.

Are pet supplements produced on the same lines as human products?

No — pet products are produced in dedicated pet-food-certified facilities, fully separated from human production. See the Pet Supplements track for details.

Can you hold stock for call-off orders?

Yes — framework agreements with scheduled call-offs are available for repeat SKUs, smoothing your cash flow and our capacity planning.